At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary
- Translates complex benefit information, including non-standard plan language into crisp, compliant, easy-to-understand plan language for self-funded plans. This includes analyzing, drafting, editing and reviewing all legal and regulatory plan documentation (i.e., SPDs, plan amendments. SBCs and restates) for our self-funded plan customers.
- Must have basic understanding of regulations, laws, and internal procedures impacting self-funded health plans with attention to ensuring the plan and company remain in compliance with federal and state law.
- Successfully negotiates deadlines when appropriate; influences change/enhancement to business processes, policies and system infrastructure to improve information quality, availability, and access.
- Delivers high-quality documentation ensuring department standards are met with a focus on ensuring all errors in spelling, grammar and formatting are corrected before the document is sent to the customer.
- May participate in implementation of department projects as needed.
- Other duties as assigned, requested or required such as facilitating onboarding of new hires, facilitate P&P and directives and facilitate refresher courses for the renewal team and new hires.
Required Qualifications
- 3-5 years of extensive plan writing experience supporting self-funded or fully insured plans.
- 3-5 years of experience handling restates.
- Strong attention to detail and accuracy performing at high levels in a fast paced and constantly changing work environment.
- Proficiency with Microsoft Office Word, Excel, SharePoint, and Outlook applications.
Preferred Qualifications
- Salesforce experience.
- Able to effectively motivate others and lead change and innovation.
- Interpersonal skills to include written and verbal communication, critical thinking, persuasiveness, advising and counseling skills.
- Ability to anticipate workload needs and to follow through with minimum direction.
- Effective time management, organizational and prioritization skills.
- Ability to give and receive constructive feedback.
Education
- Associates Degree or equivalent work experience (HS diploma + 2 years relevant experience).
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
CVS Health is an equal opportunities employer. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.