Renal Systems Technician

The University of Vermont Health Network; Burlington, Northern (VT, KY); On-site; USD 85,000 - 110,000; Full time

Job summary

The University of Vermont Health Network is seeking a Renal Systems Technician to support six statewide dialysis units. The role blends Biomedical Engineering and IT to ensure safe operation of dialysis equipment and the IT backbone behind it.

Responsibilities include RO system care, dialysis machine maintenance, staff training, QA reporting, and 24/7 on-call coverage. IT duties cover server admin, DBA tasks, device support, and vendor collaboration.

Qualifications

• Associates degree or equivalent military experience required.
• 3+ years' experience in relevant field or equivalent.

Responsibilities

• Water purification management: maintain, calibrate, troubleshoot, and repair RO systems; monthly disinfection.
• Equipment maintenance: service dialysis machines and related hardware.
• Staff training: educate on operation, testing, and meters.
• Quality assurance: review monthly water testing results and system checks.
• Phone troubleshooting & on-call: provide rapid technical support; 24/7 rotation.
• Server administration: manage Windows and Linux servers hosting dialysis apps.
• DBA duties: maintain dialysis databases and maintenance software.
• Device support: configure dialysis home-program devices and data-transfer hardware.
• IT collaboration: work with enterprise IT and vendors on projects.

Skills

Database administration

Virtualization

Software support

Application analysis

Customer service

Equipment repair

Education

Associates degree in database administration, computer networking, application management, electronic engineering, or equivalent military experience

3+ years of related experience

Job description

JOB DESCRIPTION:

The Renal Systems Technician is a dual-specialty role merging Dialysis Biomedical Engineering and Information Technology to support six statewide dialysis units. This position ensures the continuous, safe operation of life-sustaining dialysis equipment and the robust IT infrastructure behind it. The technician is part of a team that manages water purification systems, clinical treatment hardware, specialized medical databases, and network-connected devices while providing 24/7 on-call emergency support.

Key Responsibilities:

Biomedical & Clinical Engineering

• Water Purification Management: Maintain, calibrate, troubleshoot, and repair Reverse Osmosis (RO) room hardware, including main RO systems, portable ROs, booster pumps, water softeners, and carbon tanks. Disinfect the RO and loop at each unit monthly.
• Equipment Maintenance: Maintain, calibrate, troubleshoot, and repair all clinical dialysis machines used for patient treatments.
• Staff Training: Educate support staff on machine operation, water room components, proper water testing protocols, and meter(s) usage.
• Quality Assurance: Generate and review monthly quality assurance reports for all clinic water testing results and system checks.
• Phone Troubleshooting Support and On-call Coverage: Provide excellent phone troubleshooting support to assist staff in solving issues. Once fully trained the technician will be included in a 24/7 on-call rotation to provide rapid technical support for all Renal Services clinics.

Information Technology & Systems Administration

• Server Administration: Act as system administrator for multiple Windows and Linux servers hosting specialized dialysis applications.
• Database Administration (DBA): Manage and maintain dialysis clinics’ water databases, equipment maintenance tracking software, and the CyberREN legacy EHR system.
• Device Support: Configure and troubleshoot clinical iPads (used for home programs and dialysis clinic water checks) and Capsule Neuron data-transfer devices.
• IT Collaboration: Partner with internal enterprise IT teams and external vendors to execute technical projects and resolve system issues.

Education:

Associates degree in database administration, computer networking, application management, electronic engineering, equivalent military experience, or demonstrated ability with 3 or more years’ experience required. Valid driver's license and clean driving record required.

EXPERIENCE:

Demonstrated ability with relational database administration, virtualization, software support, application analysis, customer service, and the repair of sophisticated microprocessor-based equipment.