Renal Systems Technician

University of Vermont Medical Center; Burlington (VT); On-site; USD 65,000 - 90,000; Full time

Job summary

University of Vermont Medical Center is seeking a Renal Systems Technician to merge Dialysis Biomedical Engineering with IT capabilities. This role supports six statewide dialysis units, ensuring safe operation of dialysis equipment and the IT infrastructure behind it.

You will manage water purification, clinical hardware, databases, and networked devices, while participating in a 24/7 on-call rotation to deliver rapid technical support for Renal Services clinics.

Qualifications

• Associates degree or 3+ years experience required in relevant field.
• Valid driver’s license and clean driving record required.
• Experience with relational databases, virtualization, and IT support preferred.

Responsibilities

• Maintain and troubleshoot RO water purification systems and related equipment.
• Maintain dialysis machines and monitor quality assurance reports.
• Provide staff training on machines, water testing, and safety protocols.
• Handle 24/7 on-call escalation and remote/phone support for Renal Services clinics.
• Administer Windows and Linux servers hosting dialysis applications; manage dialysis databases.
• Collaborate with enterprise IT and vendors on technical projects.

Skills

Water purification

Equipment maintenance

Staff training

Quality assurance

On-call support

Server administration

Database administration

Device troubleshooting

IT collaboration

Education

Associates degree or 3+ years experience

Tools

Relational database software

Capsule Neuron devices

Job description

JOB DESCRIPTION:

The Renal Systems Technician is a dual-specialty role merging Dialysis Biomedical Engineering and Information Technology to support six statewide dialysis units. This position ensures the continuous, safe operation of life-sustaining dialysis equipment and the robust IT infrastructure behind it. The technician is part of a team that manages water purification systems, clinical treatment hardware, specialized medical databases, and network-connected devices while providing 24/7 on-call emergency support.

Key Responsibilities:

Biomedical & Clinical Engineering

• Water Purification Management: Maintain, calibrate, troubleshoot, and repair Reverse Osmosis (RO) room hardware, including main RO systems, portable ROs, booster pumps, water softeners, and carbon tanks. Disinfect the RO and loop at each unit monthly.
• Equipment Maintenance: Maintain, calibrate, troubleshoot, and repair all clinical dialysis machines used for patient treatments.
• Staff Training: Educate support staff on machine operation, water room components, proper water testing protocols, and meter(s) usage.
• Quality Assurance: Generate and review monthly quality assurance reports for all clinic water testing results and system checks.
• Phone Troubleshooting Support and On-call Coverage: Provide excellent phone troubleshooting support to assist staff in solving issues. Once fully trained the technician will be included in a 24/7 on-call rotation to provide rapid technical support for all Renal Services clinics.

Information Technology & Systems Administration

• Server Administration: Act as system administrator for multiple Windows and Linux servers hosting specialized dialysis applications.
• Database Administration (DBA): Manage and maintain dialysis clinics' water databases, equipment maintenance tracking software, and the CyberREN legacy EHR system.
• Device Support: Configure and troubleshoot clinical iPads (used for home programs and dialysis clinic water checks) and Capsule Neuron data-transfer devices.
• IT Collaboration: Partner with internal enterprise IT teams and external vendors to execute technical projects and resolve system issues.

Education:

Associates degree in database administration, computer networking, application management, electronic engineering, equivalent military experience, or demonstrated ability with 3 or more years' experience required. Valid driver's license and clean driving record required.

EXPERIENCE:

Demonstrated ability with relational database administration, virtualization, software support, application analysis, customer service, and the repair of sophisticated microprocessor-based equipment.