Remote Workflow Automation Engineer - CRM & Data Flows
ICF International
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Job summary
ICF International is seeking a qualified workflow engineer/operations analyst for a remote role with occasional on-site meetings in the Washington, DC area. You will configure and improve CRM integrations, intake workflows, routing logic, customer status visibility, workflow automation, dashboards, and customer lifecycle data flows to support government programs.
You will collaborate with Platform Engineering, Security, QA, and Product Operations to ensure secure, testable, auditable workflow
Job description
ICF International is seeking a qualified workflow engineer/operations analyst for a remote role with occasional on-site meetings in the Washington, DC area. You will configure and improve CRM integrations, intake workflows, routing logic, customer status visibility, workflow automation, dashboards, and customer lifecycle data flows to support government programs.
You will collaborate with Platform Engineering, Security, QA, and Product Operations to ensure secure, testable, auditable workflow
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