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Juul Labs, Inc. is seeking a remote-based Key Account Manager to lead HQ-level relationships with major retailers and distributors. You will distill insights from data, communicate strategies to stakeholders, and drive campaigns that maximize ROI.
You will travel about 40% to conduct business reviews, broker meetings, and planning sessions, while collaborating with cross-functional teams to expand brand presence in national channels.
Juul Labs's mission is to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.
We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. JUUL is the market leader in the e-Cigarette category with a tremendous amount of growth potential within our US Commercial organization. This is an exciting opportunity to continue the expansion of our national accounts’ state of the business as we roll out new brand strategy in non-convenience channels in drug, grocery and value.
This Key Account Manager role will demand excellence, attention to detail and responsibility for being the primary point person representing Juul with the nicotine category teams of Walgreen’s and British Petroleum portfolio of c-stores. The successful candidate will need to build trust, identify growth opportunities, communicate detailed tactics and strategies, and provide excellent account knowledge.
For this role, the ideal candidate should be self-sufficient and highly capable in on-boarding and managing large format chain accounts at the HQ level. Having previous experience calling on the HQ level of one of these accounts is favored.
Remote-based role: Experience in facilitating and managing buyer meetings, category review and analysis, T2T’s contracted space, and inventory resolution
Timely and detailed internal and external communications to all stakeholders involved in the management and success of driving growth
Experience distilling actionable insights from complex data and explaining findings to stakeholders in a digestible and compelling manner
Develop and deliver successful retail programming partnerships, contract partnerships and campaigns that maximize ROI and provide win-win outcomes
Effectively communicate with internal department leads, retail and distribution contacts to develop & execute sales strategy
This position is field-based and requires regular travel, estimated at an average of 40% of work hours, though this may fluctuate based on business needs. Travel includes the operation of a motor vehicle and/or commercial air travel and will necessitate overnight stays. Essential travel activities include conducting quarterly business reviews, broker meetings, HQ planning sessions, sponsored events, market/store visits, and internal in-person meetings.
Minimum of 5 years related work experience in account management at HQ level of large format retail or distribution in CPG
Self-starter and ability to work and deliver results in a remote-working environment
Proficient using technology software and CRM (PowerPoint, Excel, Salesforce, etc.)
Previous work experience in a regulated industry, specifically tobacco products
Bachelor’s degree in business, marketing or other related business fields, or five years of relevant experience
We’ll help you set big goals - and exceed them
Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act.