Remote VP, Strategic Delivery & Customer Engagement

hitachi; United States; Remote; USD 180,000 - 300,000; Full time

Job summary

Hitachi Energy USA Inc. seeks a Vice President Strategic Delivery & Customer Engagement to lead cross‑functional execution and customer outcomes. This remote role guides governance, risk, and program delivery across a defined scope, driving customer satisfaction and long-term value.

The role manages a team of experienced professionals, influencing outcomes beyond direct reporting lines and supporting policy execution. Strong leadership and strategic delivery skills are essential.

Qualifications

• Bachelor's degree in Business, Engineering, or a related field.
• 12+ years of relevant experience in customer-facing leadership, program management, or operational leadership.
• PMP or equivalent certification is a plus.

Responsibilities

• Build and maintain strong relationships with customers and internal stakeholders.
• Lead cross-functional teams across multiple projects and initiatives.
• Ensure governance, standardized processes, and transparent reporting.
• Drive customer satisfaction and long-term value through proactive engagement.

Skills

Leadership

Customer facing

Program management

Cross-functional collaboration

Communication

Education

Bachelor's degree in Business/Engineering

Tools

CRM platforms

Project management tools

Reporting systems

Microsoft Office

SAP experience

Job description

Hitachi Energy USA Inc. seeks a Vice President Strategic Delivery & Customer Engagement to lead cross‑functional execution and customer outcomes. This remote role guides governance, risk, and program delivery across a defined scope, driving customer satisfaction and long-term value.

The role manages a team of experienced professionals, influencing outcomes beyond direct reporting lines and supporting policy execution. Strong leadership and strategic delivery skills are essential.