Remote Vocational Case Manager | Return to Work

Allsup, LLC; Phoenix (AZ); Hybrid; USD 47,500 - 70,000; Full time

Benefits offered by this job

Monthly Incentive Plan

Health, Dental, and Vision Insurance

401(K) Matching

Short-Term and Long-Term Disability

Life Insurance

Paid Time Off

Paid Holidays

Flexible Spending and Health Savings

Tuition Reimbursement

Pet Insurance

Employee Assistance Program

Job summary

Allsup, LLC is looking for a Vocational Case Manager to serve as the primary contact for unemployed beneficiaries in the Return to Work program. The role focuses on building positive relationships and delivering customized job placement solutions based on each beneficiary's skills, education and work history.

You will manage an active caseload, provide job search assistance, coach for interviews, and coordinate with Social Security to support return to work and financial self-sufficiency.

Qualifications

• Master's or Bachelor's degree preferred or commensurate work experience.
• Two or more years' experience in case management, job placement, vocational rehabilitation preferred.
• Short-term disability or experience working with disabled individuals a plus.
• Employment specialist/job coach experience a plus.
• Bi-Lingual (Spanish) skills encouraged.
• Ability to learn, retain and apply information.
• Ability to work in a fast-paced work environment and handle high volume of inbound and outbound phone calls.
• Customer service and collaboration skills.

Responsibilities

• Manage an active vocational caseload working with individuals with a disability through the Ticket to Work Program.
• Provide job search assistance to beneficiaries including sending job leads, job boards, resume reviewing and/or writing, career exploration, job interviewing practice, discussing return to work barriers and resources.
• Manage a large volume of phone/emails/texts conversations with beneficiaries and build rapport and redirect conversation, as needed, and as appropriate.
• Provides on-going education to the beneficiary about the Social Security Administration Ticket-to-Work program, and encourages on-going participation including paystub submission at time of return to work.
• Verifying the beneficiary's employment goal is appropriate and achievable.
• Support and coach the beneficiary while applying for jobs, and job retention.
• Assist beneficiaries in scheduling job interviews and schedule follow-up calls with beneficiaries to assess interview result.
• Complete Social Security forms as required.
• Conduct conference calls with beneficiaries and social security.
• Assist employed beneficiaries with workplace accommodations/disclosure or assistance finding new employment.
• Other duties as assigned.

Skills

Case management

Job placement

Vocational rehabilitation

Bilingual Spanish

Customer service

Communication skills

High-volume calls

Team collaboration

Education

Master's or Bachelor's degree or commensurate experience

Job description

Allsup, LLC is looking for a Vocational Case Manager to serve as the primary contact for unemployed beneficiaries in the Return to Work program. The role focuses on building positive relationships and delivering customized job placement solutions based on each beneficiary's skills, education and work history.

You will manage an active caseload, provide job search assistance, coach for interviews, and coordinate with Social Security to support return to work and financial self-sufficiency.