Remote VIP After-Hours Corporate Travel Concierge

FCM; New York (NY); Hybrid; USD 39,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Remote work opportunity

Job summary

Flight Centre Travel Group USA is seeking a VIP Emergency Customer Care Consultant to provide white‑glove, after‑hours travel support for C‑Suite clients. You will manage urgent air, hotel, car, and ground transport, using Sabre GDS, while maintaining professionalism and client confidentiality.

The role requires overnight, weekend, and holiday availability, with a four‑week paid training program to sharpen Sabre skills and contract airfares. Remote USA location with strict service standards.

Qualifications

• 3+ years VIP/Executive travel experience with discretion.
• 4+ years corporate travel management experience, including after-hours scenarios.
• Expert in urgent, time‑sensitive travel requests and complex itineraries.

Responsibilities

• Deliver white-glove service to VIP travelers during after-hours and emergencies.
• Craft bespoke itineraries for C‑Suite clients and their staff.
• Coordinate urgent air, hotel, car, and ground transport bookings.

Skills

VIP travel experience

Corporate travel management

Sabre GDS

Microsoft Office

Concur

Deem

Client relationship

Attention to detail

Executive communication

Tools

Sabre GDS

Concur

Deem

Microsoft Office

Job description

Flight Centre Travel Group USA is seeking a VIP Emergency Customer Care Consultant to provide white‑glove, after‑hours travel support for C‑Suite clients. You will manage urgent air, hotel, car, and ground transport, using Sabre GDS, while maintaining professionalism and client confidentiality.

The role requires overnight, weekend, and holiday availability, with a four‑week paid training program to sharpen Sabre skills and contract airfares. Remote USA location with strict service standards.