REMOTE Vendor Management Specialist I, CMS

Lensa; Springfield (IL); Remote; USD 60,000 - 80,000; Full time

Job summary

Join a leading career site as a Vendor Management Specialist I, working remotely. This entry-level role involves overseeing vendor compliance and managing relationships with third-party service providers in the financial services industry. Ideal candidates will have strong analytical skills and experience in vendor management or related fields.

Benefits

Comprehensive healthcare plans

401(k) match

Employee referral bonuses

Educational reimbursement

Customized training programs

Qualifications

• 1+ years of experience in financial services, mortgage servicing, auditing, or vendor management.
• Ability to work independently and effectively in a complex environment.
• Strong analytical and problem-solving skills.

Responsibilities

• Provide oversight of third-party service providers and ensure compliance.
• Review vendor compliance documents and escalate issues as needed.
• Conduct due diligence for new vendors and manage ongoing reviews.

Skills

Analytical skills

Problem-solving skills

Communication skills

Education

High school diploma/GED

Bachelor’s degree (preferred)

Tools

MS Office

Job description

Join to apply for the REMOTE Vendor Management Specialist I, CMS role at Lensa

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Join to apply for the REMOTE Vendor Management Specialist I, CMS role at Lensa

Lensa is the leading career site for job seekers at every stage of their career. Our client, Carrington, is seeking professionals. Apply via Lensa today!

Come join our amazing team and work remote from home!

The Vendor Management Specialist I will be responsible for providing ongoing oversight of an existing network of third-party service providers, their company profile, and building a relationship with such vendors to monitor and ensure their continued compliance with our applicable company policies and regulatory guidelines. Escalate issues or concerns with compliance to appropriate leadership. Perform all duties in accordance with the company’s policies and procedures, investor guidelines, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $24.00 - $28.00 per hour.

What You’ll Do

1. Review and assess large volume of documentation to complete existing vendor's annual review in accordance with regulatory compliance and internal policy.
2. Monitor, track and conduct first level review of various vendor compliance documents throughout vendor oversight lifecycle, including contracts milestones and termination process documents, to ensure compliance with all company policies and procedures.
3. Responsible for monitoring and maintaining the ongoing oversight of an assigned pool of third-party vendors and escalating any identified risks, material change in business operations, or privacy issues.
4. Monitor and maintain Vendor Management Department inbox to ensure timely processing of external and internal inquiries and requests.
5. Manage the vendor ongoing reviews and annual contract obligations and ensure accuracy of vendor management system and timely vendor notifications as needed.
6. Escalate matters to leadership team timely if unable to resolve issue.
7. For new third-party vendors, conduct due diligence collection and evaluation of documents to ensure compliance with the company's rules and guidelines before submitting for approval through a formalized process.
8. First point of contact for vendors and provide updates and ongoing communication by running status reports and communicating with vendors through various means to follow up on required compliance items.
9. Review FNMA/FHLMC required documentation from vendors to ensure compliance and submit to FNMA/FHLMC for approval. Update vendor management system and notify internal stakeholders of any changes to approval status.
10. Coordinate marketing and mortgage lending vendor invoices as needed.
11. Ensure that all documents in the internal system of record are current and entered upon receipt.
12. Respond to site audit exceptions identified by QCVM for compliance and ensure tracking and timely delivery of completed site audit reports to internal stakeholders based on department procedures, including tracking of any required action/remediation plans.
13. Support processing vendor communication requests, including tracking acknowledgements as required.
14. Conduct research and gather information for potential new service providers as requested by the business and/or VM leadership to meet new business needs for onboarding consideration.
15. Log consumer complaints into vendor management system database and coordinate response with respective business areas for remediation.
16. Perform other duties and special projects as assigned.

What You’ll Need

1. High school diploma/GED or equivalent work experience. Bachelor’s degree preferred.
2. One (1) or more years of experience in the financial services industry; mortgage servicing, auditing, finance, compliance or vendor management work experience.
3. Motivated, enthusiastic, self-starter willing to take-on tasks with minimal supervision and deliver results.
4. Ability to work independently and effectively in a complex environment and regulatory conditions.
5. Proficient in MS office, in particular Word, Outlook, Excel and Visio.
6. Strong analytical and problem-solving skills.
7. Excellent verbal and written communication skills.
8. Ability to prioritize and multi-task in a fast-paced, ever-changing environment.
9. Ability to organize and meet deadlines.
10. Excellent document interpretive and comprehension skills.

Our Company

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.

What We Offer

• Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to various discounts through our employee portal.
• Customized training programs to help you advance your career.
• Employee referral bonuses.
• Educational reimbursement.
• Community contributions through Carrington Charitable Foundation. More info at: carringtoncf.org.

Notice

Carrington does not conduct interviews or make offers via text or chat.

Equal Opportunity Employer

We consider all qualified applicants without regard to race, color, religion, sex, gender identity, national origin, age, marital status, sexual orientation, veteran status, disability, or other protected categories. Reasonable accommodations are provided as needed.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: IT Services and IT Consulting