Remote Vacation Planning Specialist

Travel with Kathy; Providence (RI); Remote; USD 52,000 - 66,000; Full time

Job summary

Travel with Kathy is seeking a remote Vacation Planning Specialist to help clients design personalized travel experiences from consultation to post-trip follow-up. The role emphasizes understanding each client’s preferences, budgets, and destination interests while delivering exceptional service.

You will research destinations, craft tailored itineraries, coordinate bookings, and maintain strong supplier relationships.

Qualifications

• Previous experience in travel planning, travel advising, hospitality, concierge services, or a related field is preferred.
• Knowledge of travel destinations, hotels, resorts, cruises, and vacation experiences.
• Excellent customer service and written/verbal communication skills.
• Ability to work independently in a remote environment while coordinating with suppliers and team members.

Responsibilities

• Connect with clients to learn travel interests, budgets, and preferences.
• Create personalized travel plans for vacations, honeymoons, and special occasions.
• Research and recommend hotels, tours, and dining options.
• Coordinate bookings for flights, accommodations, transfers, and experiences.
• Maintain up-to-date client information and stay in regular contact throughout the process.
• Follow up after trips to gather feedback and nurture future bookings.
• Build a client base through referrals, networking, and exceptional service.

Skills

Strong communication skills

Excellent organizational abilities

Attention to detail

Relationship-building

Job description

We are seeking a knowledgeable, personable, and detail-oriented Remote Vacation Planning Specialist to help clients plan personalized and unforgettable travel experiences. The ideal candidate has a passion for travel, strong communication skills, excellent organizational abilities, and a genuine commitment to understanding each client's unique needs and preferences.

In this role, you will guide clients through every stage of the travel-planning process, from the initial consultation and customized itinerary development to reservations, pre-departure arrangements, and follow-up after their trip. Your goal will be to provide outstanding service while creating smooth, enjoyable, and memorable travel experiences.

Key Responsibilities

• Connect with clients to learn about their travel interests, preferences, expectations, and budgets.
• Create personalized travel plans for vacations, family trips, honeymoons, milestone celebrations, and special occasions.
• Research and recommend hotels, resorts, villas, cruises, guided tours, restaurants, transportation, and unique travel experiences.
• Establish and maintain relationships with travel suppliers, hotels, tour operators, destination management companies, and other industry partners.
• Coordinate bookings for flights, accommodations, transfers, excursions, dining reservations, and special requests.
• Provide helpful advice on destinations, local attractions, cultural experiences, activities, and the best times to travel.
• Identify potential travel challenges and assist with resolving issues before departure and throughout the client's trip.
• Keep client information, travel preferences, reservations, and documentation accurate and up to date.
• Maintain consistent communication with clients throughout the planning and booking process.
• Deliver personalized, high-quality service that meets and exceeds client expectations.
• Stay informed about emerging travel trends, new destinations, accommodations, and supplier offerings.
• Follow up after trips to collect feedback, maintain client relationships, and discuss future travel plans.
• Grow and maintain a client base through referrals, networking, repeat business, and exceptional customer service.

Qualifications

• Previous experience in travel planning, travel advising, hospitality, concierge services, or a related field is preferred.
• Knowledge of travel destinations, hotels, resorts, cruises, and vacation experiences.
• Excellent customer service, communication, and relationship-building skills.
• Strong written and verbal communication abilities.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple clients, reservations, itineraries, and deadlines.
• Effective problem-solving skills and the ability to respond to changing circumstances.
• Professional, courteous, and discreet when handling client information.
• Willingness to continue learning about destinations, travel products, and industry developments.
• Ability to work independently in a remote environment while collaborating with suppliers and team members.

Preferred Qualifications

• Personal travel experience in popular domestic or international destinations.
• Relevant travel industry certifications, training, or professional affiliations.
• Additional language skills are a plus.

Core Competencies

• Client relationship management
• Destination research and knowledge
• Customized itinerary planning
• Attention to detail
• Professional communication
• Problem-solving and adaptability
• Sales, networking, and business development
• Organization and time management
• Professionalism and confidentiality

What Success Looks Like

Success in this role means building lasting relationships with clients and consistently delivering well-organized, personalized travel experiences. The ideal Remote Vacation Planning Specialist becomes a trusted resource for clients, offering knowledgeable recommendations, dependable support, and thoughtful service that encourages repeat bookings and referrals.

If you enjoy helping people explore new destinations, creating memorable vacations, and providing exceptional customer care, this could be an excellent opportunity to put your passion for travel to work.