Remote Vacation Planner & Travel Concierge

Hallford Travels; Terre Haute (IN); Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

Remote work

Training resources

Support from travel team

Supplier discounts

Job summary

Hallford Travels is seeking a friendly Remote Vacation Planning Specialist to assist clients with vacation planning, coordinate travel arrangements, and guide them through the booking process. This remote role emphasizes strong communication, independence, and organization, with access to training and ongoing support from a seasoned travel team.

Ideal for customer-service oriented individuals who enjoy helping others and are comfortable using email and online platforms to manage travel options.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.
• Previous experience in customer service or travel is helpful but not required.

Responsibilities

• Provide excellent customer service to clients planning vacations.
• Assist with researching and coordinating travel options including vacation packages, cruises, tours, and hotel accommodations.
• Respond to client questions and provide helpful travel-related information.
• Communicate with travel suppliers to confirm reservations and travel details.
• Maintain accurate records of client communications and travel bookings.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide support to clients before and after travel when needed.

Skills

Customer service

Communication

Remote work

Attention to detail

Independent worker

Email proficiency

Tools

Email

Online platforms

Basic computer tools

Job description

Hallford Travels is seeking a friendly Remote Vacation Planning Specialist to assist clients with vacation planning, coordinate travel arrangements, and guide them through the booking process. This remote role emphasizes strong communication, independence, and organization, with access to training and ongoing support from a seasoned travel team.

Ideal for customer-service oriented individuals who enjoy helping others and are comfortable using email and online platforms to manage travel options.