Remote V-Twin Parts & Gear Support Specialist

Comoto; Ormond Beach (FL); Remote; USD 23,000 - 25,000; Full time

Job summary

Comoto Holdings is seeking a V-Twin Motorcycle Parts and Gear Support Representative for a fully remote position. The role emphasizes helping riders with parts, gear, and fitment while delivering exceptional customer service across phone and email channels.

The ideal candidate loves motorcycles, communicates clearly, and can manage multiple tasks in a high-energy team. Training is provided, with schedule variations after onboarding.

Qualifications

• Must have passion for motorcycles and powersports gear.
• Excellent verbal and written communication skills.
• Able to juggle multiple inquiries and priorities in a fast-paced environment.
• Experience in customer service or retail is a plus.

Responsibilities

• Handle phone, email, and live chat with customers, providing a polished experience.
• Assist customers with fitment, product selection, and installation guidance for parts and gear.
• Advise on safety gear usage and proper equipment fitting.
• Process orders to ensure a complete customer experience.
• Continuously learn about motorcycles, riding, and gear to better assist customers.

Skills

Customer service

Communication

Multitasking

Time management

Bilingual (optional)

Education

High school diploma

Bachelor's degree

Job description

Comoto Holdings is seeking a V-Twin Motorcycle Parts and Gear Support Representative for a fully remote position. The role emphasizes helping riders with parts, gear, and fitment while delivering exceptional customer service across phone and email channels.

The ideal candidate loves motorcycles, communicates clearly, and can manage multiple tasks in a high-energy team. Training is provided, with schedule variations after onboarding.