Remote UX/UI Designer for Veterans Digital Experience

GovCIO; Dover (DE); Remote; USD 100,000 - 115,000; Full time

Benefits offered by this job

EAP

Corporate Discounts

Learning & Development platform

Certification Assistance

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

GovCIO is seeking a UX/UI Designer to support a growing portfolio of VA digital experiences. This role will execute user-centered design and validation activities in close partnership with Product Managers, UI Designers, SMEs, and the UX Lead, helping improve usability, adoption, and workflow alignment for Veterans and clinical users.

This is a fully remote role located within the United States. The designer will conduct usability sessions, UAT, and iterative design improvements, creating UI

Qualifications

• Bachelor’s degree in relevant discipline or equivalent practical experience.
• 3–6 years of UX, UI, usability, product design, or related experience.
• Experience supporting usability evaluations, task-based testing, or user-centered product validation
• Experience collaborating with product managers, designers, and developers
• Demonstrated ability to create UI designs and high-fidelity interactive prototypes using Figma or Adobe XD, grounded in Human-Centered Design
• Strong written, analytical, facilitation, and communication skills

Responsibilities

• Hands-on UX/UI execution across the product lifecycle, supporting usability sessions, UAT, and iterative design improvements informed by user feedback and operational context.
• Contribute UI design and high-fidelity prototypes grounded in Human-Centered Design (HCD), translating research insights into testable artifacts.
• Develop task-based UAT scenarios and success criteria aligned to user workflows and release objectives.
• Support and facilitate UAT sessions, including preparation, facilitation, observation, synthesis of findings, and recommendations.
• Conduct lightweight user touchpoints such as usability sessions, feedback reviews, and validation activities.
• Support iterative improvements based on user feedback, UAT findings, and stakeholder input.
• Identify usability risks, insights, and opportunities to PMs and the UX Lead; participate in accessibility and usability forums.
• Contribute to product recommendations that improve user adoption, workflow, and experience quality.

Skills

UX design

Usability testing

Wireframes

Interaction design

Facilitation

Communication

Education

Bachelor's degree or equivalent

Tools

Figma

Adobe XD

Job description

GovCIO is seeking a UX/UI Designer to support a growing portfolio of VA digital experiences. This role will execute user-centered design and validation activities in close partnership with Product Managers, UI Designers, SMEs, and the UX Lead, helping improve usability, adoption, and workflow alignment for Veterans and clinical users.

This is a fully remote role located within the United States. The designer will conduct usability sessions, UAT, and iterative design improvements, creating UI