Remote UX/UI Designer for Veteran-Focused Apps

GovCIO; Frankfort (KY); Remote; USD 100,000 - 115,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Corporate Discounts

Learning & Development platform

Training, Education and Certification

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

GovCIO is seeking a UX/UI Designer to support VA digital experiences. This fully remote role partners with product managers, UI designers, SMEs, and the UX Lead to improve usability and adoption for Veterans and clinical users.

The designer will execute user-centered design and validation activities across the product lifecycle, delivering high-fidelity prototypes in Figma/Adobe XD and translating research into testable design artifacts that meet accessibility standards.

Qualifications

• Bachelor’s degree in relevant discipline or equivalent practical experience.
• 3–6 years of relevant UX, UI, usability, product design, or related commensurate experience.
• Experience supporting usability evaluations, task-based testing, or user-centered product validation.
• Experience collaborating with product managers, designers, and developers.
• Demonstrated understanding and experience creating UI designs and high-fidelity, interactive prototypes using tools such as Figma, or Adobe XD, anchored in Human-Centered Design (HCD) principles and informed by user research.
• Strong written, analytical, facilitation, and communication skills.

Responsibilities

• Support UX/UI execution for an assigned product portfolio, partnering with PMs, UI Designers, SMEs, and stakeholders.
• Partner with designers and independently create UI designs and high-fidelity prototypes grounded in Human-Centered Design (HCD) principles, ensuring solutions align with veteran/staff needs, clinical workflows, and usability best practices.
• Develop task-based UAT scenarios and success criteria aligned to user workflows and release objectives.
• Support and facilitate UAT sessions, including preparation, facilitation, observation, synthesis of findings, and recommendations.
• Conduct or support lightweight user touchpoints such as usability sessions, feedback reviews, and validation activities.
• Support iterative improvements based on user feedback, UAT findings, HCD input, and stakeholder feedback.
• Identify and elevate usability risks, insights, and opportunities to PMs and the UX Lead.
• Participate in accessibility and usability forums supporting continuous product improvement.
• Contribute to product recommendations that improve user adoption, workflow, and experience quality.

Skills

UX design

User research

Communication

Facilitation

Analytical thinking

Education

Bachelor's degree

Tools

Figma

Adobe XD

Job description

GovCIO is seeking a UX/UI Designer to support VA digital experiences. This fully remote role partners with product managers, UI designers, SMEs, and the UX Lead to improve usability and adoption for Veterans and clinical users.

The designer will execute user-centered design and validation activities across the product lifecycle, delivering high-fidelity prototypes in Figma/Adobe XD and translating research into testable design artifacts that meet accessibility standards.