Remote Utilization Review Coordinator

Northpoint Recovery; Meridian (ID); Remote; USD 28,000 - 34,000; Full time

Benefits offered by this job

Subsidized Health Insurance

Life Insurance

Employee Assistance Program

Dental, Vision, Short-term Disability

401K with employer match

Generous PTO

Job summary

Northpoint Recovery is seeking an Utilization Review Coordinator to support the UR function remotely, coordinating administrative tasks and documentation for authorization processes across assigned markets.

You will collaborate with UR Specialists, Clinical Operations, and Revenue Cycle Management to ensure timely, accurate authorizations and effective payer communications, while maintaining confidentiality and supporting continuous process improvement.

Qualifications

• Experience in behavioral health or healthcare administration preferred.
• Familiarity with utilization management and revenue cycle concepts.
• Experience with payer portals and medical record submission preferred.

Responsibilities

• Monitor authorization work queues and tracking tools for pending, approved, denied, and expiring authorizations.
• Coordinate collection and submission of clinical documentation for payers.
• Perform routine payer follow-up on authorization status and information requests.
• Support UR Specialists in preparing documentation for initial and concurrent reviews.
• Maintain accurate authorization records across systems and payer communications.

Skills

Organizational skills

Attention to detail

Written and verbal communication

HIPAA compliance

Education

Associate or Bachelor’s degree in healthcare administration

Bachelor’s degree in behavioral health

Tools

KIPU EMR

Job description

Northpoint Recovery is seeking an Utilization Review Coordinator to support the UR function remotely, coordinating administrative tasks and documentation for authorization processes across assigned markets.

You will collaborate with UR Specialists, Clinical Operations, and Revenue Cycle Management to ensure timely, accurate authorizations and effective payer communications, while maintaining confidentiality and supporting continuous process improvement.