Remote Underwriting Manager, TPO Specialty Products

Lensa; Olympia (WA); Remote; USD 140,000 - 170,000; Full time

Job summary

Join a dynamic team as a Remote Underwriting Manager for specialty products, where you will lead a group of skilled underwriters and ensure compliance with company and investor guidelines. This role offers the opportunity to mentor and train staff, establish operational controls, and drive performance improvements in a supportive, paperless environment. With a competitive salary range and a focus on career development, this position is perfect for those looking to make a significant impact in the mortgage industry while enjoying the flexibility of remote work.

Benefits

Comprehensive healthcare

401(k) matching

Training opportunities

Community involvement opportunities

Qualifications

• Expertise in specialty products underwriting and guidelines.
• Strong organizational skills and ability to manage teams effectively.

Responsibilities

• Manage specialized product underwriters across various channels.
• Mentor and train underwriters to ensure top performance.
• Develop processes to improve team performance and customer service.

Skills

Expert knowledge of specialty products underwriting

Familiarity with FNMA, FHLMC, and government guidelines

Strong organizational skills

Excellent communication skills

Strong problem-solving skills

Job description

Remote Underwriting Manager, TPO Specialty Products

Come join our amazing team and work from home! Our Specialty Products Underwriting Manager is responsible for ensuring all specialty products loans are underwritten in accordance with company and investor guidelines, following company policies and procedures. Serves as a subject matter expert in non-qualified specialty products underwriting for wholesale and correspondent channels. Makes sound underwriting decisions and ensures all decisions meet legal and policy requirements. Performs all duties in accordance with company policies, procedures, and all applicable state and federal regulations. The target pay range for this position is $140,000 - $170,000 per year, plus a quarterly bonus.

What you’ll do:

• Manage a group of specialized product underwriters (non-agency/purchase products) across wholesale and correspondent channels.
• Perform management responsibilities including hiring, training, planning, assigning work, monitoring performance, rewarding and disciplining employees, addressing complaints, and resolving problems.
• Mentor and train underwriters to ensure top performance.
• Monitor performance of underwriters' quality of work, technical abilities, and risk analysis.
• Provide technical and guideline training, recommend improvements, and conduct ongoing training as needed.
• Establish operational controls to maintain and improve quality and service standards.
• Define and monitor productivity standards and performance goals, ensuring they are met regularly.
• Oversee pipeline activities to follow target timelines, ensure proper customer follow-up, and maintain quality control scores.
• Analyze LOS production reports and update senior management on turnaround times.
• Review files for quality and provide second signatures for files outside of authority limits.
• Assist in developing underwriting guidelines and training materials, staying updated on industry changes affecting company policies.
• Work with senior management to set department goals and objectives.
• Develop processes to improve team and department performance, reduce costs, and enhance customer service.
• Respond to audits, investor reviews, and quality control reports, establishing corrective actions as needed.
• Recruit and interview for open underwriting positions.
• Assign files to balance workload.
• Perform underwriting duties during peak periods or staff shortages.
• Perform other duties as assigned.

What you’ll need:

• Expert knowledge of specialty products underwriting and familiarity with FNMA, FHLMC, and government guidelines.
• Ability to understand complex issues, negotiate, and integrate different viewpoints.
• Decisiveness impacting department credibility, operations, and services.
• Strong organizational and prioritization skills.
• Excellent interpersonal, written, and verbal communication skills.
• Strong problem-solving and analytical skills.
• Ability to maintain high performance levels and collaborate on complex problems.
• Experience working in a paperless environment preferred.

Our company, Carrington Mortgage Services-Retail Lending, offers a wide variety of home purchase and refinance products, specializing in underserved programs. We provide comprehensive healthcare, 401(k) matching, training, and community involvement opportunities. Join us to transform your career and make an impact!