Remote UM Nurse - Pre-Service (Must live in North Carolina (NC), Must have LVN / RN License in [...]

Alignment Health; North Carolina; Remote; USD 72,000 - 109,000; Full time

Job summary

Join a forward-thinking company as a Remote UM Nurse, where you will play a vital role in enhancing the lives of seniors. This position involves reviewing pre-certification requests, ensuring timely processing, and collaborating with healthcare providers to achieve optimal outcomes. With a focus on innovation and growth, you will be part of a dedicated team that values compassion and excellence in care. If you are passionate about making a positive impact in healthcare and possess the necessary nursing experience, this opportunity is perfect for you. Embrace the chance to contribute to a mission-driven organization that prioritizes the well-being of its members.

Qualifications

• 3+ years nursing experience in a clinical setting required.
• Experience in Utilization Management and managed care preferred.

Responsibilities

• Review pre-certification requests for medical necessity.
• Collaborate with providers and medical directors for referrals.

Skills

Nursing experience

Utilization Management (UM)

Knowledge of ICD-10 and CPT codes

Effective communication skills

Problem-solving skills

Mathematical skills

Bilingual (English/Spanish)

Education

High School Diploma or GED

Associate's or Bachelor's degree in Nursing

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Remote UM Nurse - Pre-Service (Must live in North Carolina (NC), Must have LVN / RN License in North Carolina)

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.

Alignment Health is seeking a remote Utilization Management (UM) Nurse - Pre-service to join the UM team. As a UM Nurse, you will be responsible for reviewing requests for pre-certification for both inpatient and or outpatient services for all plan members. You will work in collaboration with providers, Regional and Senior Medical Directors to assure timely processing of referrals to provide the highest quality medical outcomes that are most cost efficient. If you are looking for an opportunity to join an expanding company, learn and grow, be part of a collaborative team, and make a positive impact in the lives of seniors - we're looking for YOU!

Location: Must reside in North Carolina
Schedule: 9:00am - 6:00pm Eastern Time

GENERAL DUTIES / RESPONSIBILITIES:

• Reviews pre-certification requests for medical necessity and refer to Medical Director any referral that requires additional expertise.
• Utilizes CMS guidelines (LCD, NCD) to assist in determinations of referrals and utilizes Milliman Care Guidelines (MCG) to assist in determinations of referrals.
• Maintains goals for established turn-around time (TAT) for referral processing.
• Initiates single service agreements (SSA) when services required are not available in network.
• Maintains a professional rapport with providers, physicians, support staff and patients in order to process pre-certification referrals as efficiently as possible.
• Verifies eligibility and / or benefit coverage for requested services.
• Verifies accuracy of ICD 10 and CPT coding in processing pre-certification requests.
• Contacts requesting provider and request medical records, orders, and / or necessary documentation in order to process related pre-service requests / authorizations when necessary.
• Reviews referral denials for appropriate guidelines and language.
• Assist medical directors in reviewing and responding to appeals and Grievances.
• Contacts members and maintain documentation of call for expedited requests.
• Other duties as assigned.

Experience:

Job Requirements:

Required:

• Minimum (3) years' nursing experience in clinical setting.
• Minimum (1) year experience UM experience with pre-service.
• Minimum (1) year experience with managed care (Medicaid and / or Medicare).
• Minimum 1 year of experience with the application of UM criteria (i.e., CMS National and Local Coverage Determinations, etc.)
• Minimum (1) year experience in a medical setting working with IPAs, entering referrals / prior authorizations preferred.
• Minimum (1) Experience with the application of clinical criteria, specifically MCG (Milliman Care Guidelines).

Education:

• Required: High School Diploma or GED.
• Preferred: Associates or Bachelor's degree in Nursing.

Licensure:

• Required: Possess current, active and unrestricted LVN and / or RN license in North Carolina (Compact).
• Immediately upon hire, must obtain LVN and / or RN licensure in California (non-compact), Nevada, (Non-compact), Arizona (Compact), and Texas (Compact) which will be reimbursed by company.

Preferred:

• CPHQ or ABQAURP, or Six Sigma certification.
• Medical Terminology Certificate.

Training:

• Required: None.
• Preferred: Medical Terminology. Six Sigma.

Specialized Skills:

• Knowledge of ICD-10, CPT codes, Managed Care Plans, medical terminology and referral system (Access Express / Portal / N-coder).
• Knowledgeable with CMS (Chapter 13) guidelines and regulations.
• Computer Skills: Word, Excel, Microsoft Outlook.
• Language Skills: Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors.
• Mathematical Skills: Ability to perform mathematical calculations and calculate simple statistics correctly.
• Reasoning Skills: Ability to prioritize multiple tasks; advanced problem-solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution.
• Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment.
• Report Analysis Skills: Comprehend and analyze statistical reports.

Preferred:

• Bilingual (English / Spanish).
• Transplant knowledge a plus.

Essential Physical Functions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
• The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Pay Range: $72,452.00 - $108,678.00

Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.

DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/. If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please email [e-mail].