Remote Triage Nurse RN (Temporary)

DeKalb Health; Manchester (NH); Remote; USD 80,000 - 100,000; Part time

Job summary

A healthcare organization is seeking a Temporary Remote Triage Registered Nurse (RN) skilled in clinical assessment to provide high-quality care via telephone or digital platforms. The ideal candidate should have an active NH RN license and experience in triage and remote care coordination. This position is temporary and offers the opportunity to make a difference every day for patients facing diverse health challenges. Competitive care and strong communication skills are essential to succeed in this role.

Qualifications

• Experience in clinical assessment, triage, and remote care coordination preferred.
• Strong judgment and ability to document social determinants of health.
• Familiarity with documentation standards.

Responsibilities

• Deliver timely and thorough telephone triage using evidence-based protocols.
• Monitor and respond promptly to digital communications.
• Integrate preventive education into every remote interaction.

Skills

Clinical assessment

Triage skills

Cultural competency

Communication skills

Education

Active NH RN license

Tools

EHR systems (Athena)

Job description

Overview

Remote Triage Nurse RN (Temporary) (Biotech)

Make a difference every day at Amoskeag Health, where we believe strong healthcare begins with strong human connections. Amoskeag Health is seeking a Temporary Remote Triage Registered Nurse (RN) who is skilled in clinical assessment and able to provide timely, equitable, and high-quality care as the first clinical point of contact for patients via telephone or digital platforms. You are comfortable managing a high volume of diverse patient concerns with excellent judgment and professionalism. You understand the unique challenges faced by patients in a Federally Qualified Health Center (FQHC) setting, including barriers related to language, insurance, transportation, and chronic illness. You are committed to delivering accessible, trauma-informed, and culturally competent care, ensuring patients receive appropriate guidance, education, and support through virtual channels.

Responsibilities

• Clinical Assessment & Telephone Triage (Remote)
  • Deliver timely and thorough telephone triage using evidence-based protocols.
  • Identify and respond to urgent symptoms, escalating to providers or directing emergency services as needed.
  • Determine appropriate care pathways (e.g., telehealth visit, urgent care referral, self-care advice).
  • Assess for and document social determinants of health that may affect follow-up or care access.
  • Provide trauma-informed, culturally competent care in all interactions.
  • Reinforce provider instructions, educate on symptoms, and promote self-management.
  • Document all triage interactions clearly and accurately in the Electronic Health Record (EHR) (Athena).
  • Provide follow-up calls to high-risk patients as directed.
• Remote Patient Care Coordination
  • Monitor and respond promptly to digital communications (e.g., internal messaging systems like Team Urgent).
  • Coordinate escalations and triage concerns raised by non-clinical staff in real-time.
• Health Promotion & Education
  • Integrate preventive education into every remote interaction.
  • Deliver age-appropriate education on chronic disease, medication use, lifestyle modifications, and vaccinations.
  • Promote health literacy through clear explanations of clinical concepts in understandable language.
• Documentation & Compliance
  • Ensure all clinical encounters are fully documented in the EHR (Athena).
  • Meet all compliance standards set by the NH Board of Nursing, HRSA, and internal quality metrics.
  • Track and report patient deferrals or barriers to care for quality improvement purposes.
  • Strictly uphold HIPAA and all patient privacy laws in remote settings.
• Remote Work Requirements
  • Maintain an active NH RN license and comply with NH Board of Nursing telehealth regulations.
  • Demonstrate sound triage judgment, protocol adherence, and documentation quality to sustain remote eligibility.
  • Adhere to remote productivity standards and maintain professional communication.
  • Participate in skills assessments and triage audits.

Qualifications & Requirements

• Active NH RN license.
• Experience in clinical assessment, triage, and remote care coordination preferred.
• Familiarity with EHR systems (Athena) and documentation standards.
• Strong judgment, communication, and cultural competency skills.
• Understanding of social determinants of health and ability to document them.

Location: Remote; Employment Type: Temporary; Sector: Biotech