Remote Travel Support Specialist

Professional Travel Group Hub; New Jersey; Remote; USD 40,000 - 64,000; Full time

Benefits offered by this job

Flexible work-from-home

Onboarding and support

Growth opportunities

Collaborative team environment

Job summary

Professional Travel Group Hub is seeking a dependable Client Support Specialist to assist with travel inquiries, coordination, and client support. This remote role emphasizes timely assistance and a positive travel planning experience.

You will respond to client questions, coordinate details, provide updates and confirmations, maintain records, and support bookings to ensure accuracy and exceptional service. A remote, organized self-starter who communicates clearly will thrive in our team.

Qualifications

• Excellent communication and customer service skills.
• Organizational and time management abilities.
• Ability to work independently in a remote environment.
• Detail-oriented with strong follow-through.
• Comfortable using email, online platforms, and scheduling tools.

Responsibilities

• Respond to client inquiries related to travel services, scheduling, and reservations.
• Assist with coordinating travel details based on client needs and preferences.
• Provide clear updates, confirmations, and follow-ups.
• Maintain accurate records of client interactions and requests.
• Support the booking and coordination process to ensure accuracy and efficiency.
• Help deliver a consistent and positive client experience.

Skills

Strong communication

Customer service

Organizational skills

Time management

Independent work

Detail-oriented

Tools

Email tools

Scheduling software

CRM systems

Job description

Professional Travel Group Hub is seeking a dependable Client Support Specialist to assist with travel inquiries, coordination, and client support. This remote role emphasizes timely assistance and a positive travel planning experience.

You will respond to client questions, coordinate details, provide updates and confirmations, maintain records, and support bookings to ensure accuracy and exceptional service. A remote, organized self-starter who communicates clearly will thrive in our team.