Remote Travel Support Specialist

enchanted-horizons-travel; Greenwood (MA); Remote; USD 32,000 - 52,000; Part time

Benefits offered by this job

Comprehensive training and mentorship

Flexible remote work options

Part-time or full-time opportunities

Career growth in travel industry

Positive team-oriented culture

Job summary

enchanted-horizons-travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. The role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

This position offers flexible remote work options, with opportunities for part-time or full-time engagement within a service-focused travel team.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and time-management abilities.
• Self-motivated and comfortable working remotely.
• Detail-oriented and customer-focused mindset.
• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Excellent communication

Organizational skills

Remote work readiness

Detail-oriented

Customer service experience

Interest in travel

Job description

enchanted-horizons-travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. The role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

This position offers flexible remote work options, with opportunities for part-time or full-time engagement within a service-focused travel team.