Remote Travel Support Specialist

Prestigetravelagencybymich; Fremont (CA); Remote; USD 30,000 - 70,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Flexible scheduling

Ongoing training

Job summary

A leading travel agency is seeking a Travel Customer Representative to assist clients from booking to completion of their journey. The ideal candidate has strong communication skills and customer service experience, preferably in travel or hospitality. This role offers competitive compensation ranging from $30,000 to $70,000 annually, 100% remote work, and opportunities for growth within the agency. Enthusiastic applicants passionate about travel are encouraged to apply.

Qualifications

• Strong customer service experience preferably in travel or hospitality.
• Excellent verbal and written communication skills are a must.
• Organized, dependable, proactive with high attention to detail.

Responsibilities

• Respond promptly and professionally to client inquiries via various channels.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Skills

Verbal communication skills

Written communication skills

Customer service experience

Organizational skills

Technology proficiency

Job description

A leading travel agency is seeking a Travel Customer Representative to assist clients from booking to completion of their journey. The ideal candidate has strong communication skills and customer service experience, preferably in travel or hospitality. This role offers competitive compensation ranging from $30,000 to $70,000 annually, 100% remote work, and opportunities for growth within the agency. Enthusiastic applicants passionate about travel are encouraged to apply.