Remote Travel Support Coordinator - Growth & Training

Enchanted Horizons Travel; Takoma Park (MD); Remote; USD 28,000 - 42,000; Full time

Benefits offered by this job

Comprehensive training

Flexible remote work options

Part-time or full-time opportunities

Career growth within travel industry

Job summary

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel questions, coordinating details, and maintaining clear communication throughout the planning process.

You will handle inquiries, guide options, support reservations, and ensure accuracy of client information while delivering high-quality service with professionalism.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and time-management abilities.
• Self-motivated and comfortable working remotely.
• Detail-oriented and customer-focused mindset.
• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Communication

Organization

Remote work

Detail-oriented

Customer service experience

Interest in travel

Job description

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel questions, coordinating details, and maintaining clear communication throughout the planning process.

You will handle inquiries, guide options, support reservations, and ensure accuracy of client information while delivering high-quality service with professionalism.