Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Newington (CT); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a Customer Service Coordinator – Travel Support to assist clients with travel-related questions and ensure a positive experience. The role involves communicating with clients, providing guidance on travel options, and supporting reservation coordination.

The ideal candidate should have excellent communication skills, be detail-oriented, and possess a customer-focused mindset. Flexible remote work options are available, making this a great opportunity for someone passionate about customer service and travel.

Qualifications

• Strong communication skills in writing and speaking.
• Ability to manage time effectively in a remote environment.
• Customer service or hospitality experience is preferable.

Responsibilities

• Assist clients with travel inquiries and requests.
• Guide clients through travel options and next steps.
• Coordinate reservations and ensure accuracy of details.

Skills

Excellent written and verbal communication skills

Strong organization and time‑management abilities

Self‑motivated

Detail‑oriented

Customer service experience

Job description

Enchanted Horizons Travel is seeking a Customer Service Coordinator – Travel Support to assist clients with travel-related questions and ensure a positive experience. The role involves communicating with clients, providing guidance on travel options, and supporting reservation coordination.

The ideal candidate should have excellent communication skills, be detail-oriented, and possess a customer-focused mindset. Flexible remote work options are available, making this a great opportunity for someone passionate about customer service and travel.