Remote - Travel Support Advisor

Destination Careers; Indiana, Iowa (PA, LA); Remote; USD 45,000 - 70,000; Full time

Benefits offered by this job

Flexible remote work environment

Access to training and travel industry

Travel-related incentives

Tools and resources for travel support

Job summary

Destination Careers is seeking Travel Support Advisors to assist clients during travel planning, reservations, and itineraries. This remote role focuses on delivering a positive customer experience across flights, hotels, and travel packages.

You will work with travel partners, maintain records, and advise on documentation and schedules, ensuring smooth client journeys from start to finish.

Qualifications

• Strong communication and problem-solving skills.
• Customer-service mindset focused on client satisfaction.
• Ability to manage multiple requests and respond promptly.
• Comfortable working independently in a remote environment.
• Basic computer proficiency and ability to use online systems.
• Interest in travel, tourism, hospitality, or customer support.
• Previous experience in customer service or hospitality is helpful but not required.

Responsibilities

• Provide support to clients with travel arrangements including flights, hotels, cruises, transportation, and vacation packages
• Assist with itineraries, reservations, and travel details
• Communicate with travel suppliers to confirm bookings and resolve issues
• Maintain accurate records of client interactions, bookings, and updates
• Assist clients with itinerary changes or travel-related concerns
• Provide guidance on travel schedules, documentation requirements, and trip details
• Monitor travel updates and communicate changes to clients
• Deliver professional and timely customer service throughout the travel experience

Skills

Communication skills

Problem-solving

Customer service

Remote work

Computer literacy

Travel interest

Experience not required

Job description

About the Opportunity

We are seeking reliable and customer-focused individuals to join our team as Travel Support Advisors. In this role, you will assist clients throughout the travel planning process by providing support with reservations, itinerary details, and travel-related questions.

This opportunity is ideal for individuals who enjoy helping others, solving problems, and providing a positive customer experience. Travel Support Advisors work with established booking platforms and travel resources to assist clients before, during, and after their trips.

Key Responsibilities

• Provide support to clients with travel arrangements including flights, hotels, cruises, transportation, and vacation packages

• Assist with questions related to itineraries, reservations, and travel details

• Communicate with travel suppliers and partners to confirm bookings and resolve issues

• Maintain accurate records of client interactions, bookings, and updates

• Assist clients with itinerary changes, updates, or travel-related concerns

• Provide guidance on travel schedules, documentation requirements, and trip details

• Monitor travel updates and communicate any relevant changes to clients

• Deliver professional and timely customer service throughout the travel experience

Qualifications

• Strong communication and problem-solving skills

• Customer-service mindset with a focus on client satisfaction

• Ability to manage multiple requests and respond in a timely manner

• Comfortable working independently in a remote environment

• Basic computer proficiency and ability to use online systems

• Interest in travel, tourism, hospitality, or customer support

• Previous experience in customer service, hospitality, or support roles is helpful but not required

$45,000 - $70,000 a year

What You’ll Gain

• Flexible remote work environment

• Access to training and travel industry resources

• Opportunities to develop skills in customer support and travel coordination

• Supportive team environment focused on professional growth

• Potential travel-related incentives and industry perks

Additional Information

This role provides flexibility and access to tools and resources designed to support individuals in assisting clients throughout their travel experience.

Applicants should be comfortable working remotely and communicating with clients and travel partners through digital platforms.