Remote Travel Specialist

Magical Destinations Travel; San Francisco (CA); Remote; USD 42,000 - 54,000; Full time

Job summary

A family-owned travel agency is seeking a Remote Travel Specialist to handle client bookings for both business and leisure travel. You will be the primary contact for clients, ensuring exceptional service and managing all booking needs. No experience is required as training and certifications will be provided. Ideal candidates will have reliable internet access and be at least 18 years old, residing in the United States.

Qualifications

• Must have a smartphone with reliable internet access.
• Experience with customer service is a plus but not required.
• At least 18 years of age and residing in the United States.
• Must have reliable internet access and a smartphone.

Responsibilities

• Prepare, plan and execute travel sales including flights and hotels.
• Provide exceptional customer service to clients.
• Maintain relationships with travel partners and vendors.
• Work well in a group/team setting.
• Stay up to date on the travel industry and policies.
• Collect and enter data into our software and maintain client files.
• Complete required certification within a timely manner.
• Complete ongoing training with our company and travel partners.

Skills

Customer service

Teamwork

Data entry

Job description

Our company is family owned and operated! We truly strive to keep an upbeat and positive environment.

Our company is looking for Remote Travel Specialist! As a Travel Specialist, you are responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. smart phone, email, etc.).

You are the primary point of contact for the client and will be responsible for handling all booking needs for travelers, both business and leisure, while providing exceptional customer service to exceed clients' expectations. In addition, you have access to sell package options, tours, event ticket and more. No experience required as all training and certifications are provided.

Responsibilities

• Prepare, plan and execute travel sales (including but not limited to airline, car rental, cruises, hotels, and ticket/events)
• Provide exceptional customer service to clients
• Maintain relationships with travel partners and vendors
• Work well in a group/team setting
• Stay up to date on the travel industry and policies
• Collect and enter data into our software and maintain client files
• Complete required certification within a timely manner
• Complete ongoing training with our company and travel partners

Qualifications

• Must have a smartphone with reliable internet access
• Laptop or desktop computer (highly recommend, however, not required) with reliable internet access
• Must be at least 18 years of age
• Must reside in the Unites States