Remote Travel Specialist

Hjbtravels; Salt Lake City (UT); Teletrabalho; USD 40 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote flexibility

Exclusive travel perks

Professional growth opportunities

Resumo da oferta

A travel agency is seeking a Remote Travel Specialist to assist clients throughout their travel journeys, ensuring a seamless experience from planning to return. The ideal candidate will have excellent communication skills, a background in customer service, and a passion for travel. Responsibilities include responding to client inquiries, managing travel arrangements, and providing up-to-date information on destinations. This remote role offers flexibility, exclusive travel perks, and dedicated support for professional growth.

Qualificações

• Excellent communication skills—both written and verbal.
• A background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech-savvy and able to learn new systems and booking tools quickly.
• A genuine enthusiasm for travel and helping others create memorable experiences.

Responsabilidades

• Respond to client inquiries across various channels in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Descrição da oferta de emprego

Overview

As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

At HJB Travels Agency USA, based in Massachusetts, we pride ourselves on delivering personalized, high-quality service to travelers across the country.

Key Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.


• Support clients with booking modifications, cancellations, and special travel requests.


• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.


• Follow up with clients to confirm travel plans and gather feedback post-trip.


• Address concerns with empathy and efficiency, ensuring client satisfaction.

Benefits

• Remote flexibility – work from anywhere, with hours that fit your lifestyle.


• Exclusive travel perks and access to industry-only discounts.


• Professional growth – ongoing training and support from a dedicated team.


• Be part of a passionate community focused on building dreams and memories through travel.

What We7re Looking For

• Excellent communication skills—both written and verbal.


• A background in customer service, ideally within travel, tourism, or hospitality.


• High attention to detail, strong organizational habits, and a proactive mindset.


• Tech-savvy and able to learn new systems and booking tools quickly.


• A genuine enthusiasm for travel and helping others create memorable experiences.