Remote Travel Specialist

Mytravelconnection; New York (NY); Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player invites you to join as a Remote Travel Specialist, where you will provide exceptional customer service while booking unforgettable trips for travelers. This entry-level position offers comprehensive training, allowing you to thrive in a flexible work environment. You will engage with top suppliers and utilize various booking engines to create memorable travel experiences. With over 70 years in the business, this company values its employees and offers benefits like agent certification and employee discounts. If you're passionate about travel and customer service, this is the perfect opportunity for you!

Benefits

Flexible Schedule

Agent Certification

Employee Discounts

Ongoing Training

Qualifications

• No experience necessary; training provided.
• Exceptional customer service skills required.

Responsibilities

• Serve as the primary customer contact, providing premium concierge-level service.
• Research and book domestic and international travel packages.

Skills

Customer Service Skills

Written Communication

Verbal Communication

Organizational Skills

Multitasking

Job description

Join to apply for the Remote Travel Specialist role at My Travel Connection.

2 weeks ago Be among the first 25 applicants.

Full Job Description:

We are focused on providing superior customer service while executing memorable trips for travelers. This is an opportunity to work from home booking air, car, hotel, cruises, sporting events, and concerts for a company that has been in business for over 70 years serving clients worldwide. No experience necessary. We will train you.

Core Responsibilities:

• Serve as the primary customer contact, providing premium concierge-level service to travelers from start to finish.
• Respond to telephone, email inquiries, and online travel submissions promptly.
• Research and book domestic and international travel packages including air, hotel, tours, and ground transportation.
• Work directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta, etc.
• Familiarize with multiple web-based booking engines and travel resources.
• Calculate pricing and costs for changes or added trip fees.
• Provide e-tickets and process credit card payments over the phone.

Qualifications:

• No experience necessary; training provided.
• Exceptional customer service skills.
• Superior written and verbal communication skills.
• Strong organizational skills with the ability to prioritize and multitask.

Benefits:

• Flexible schedule.
• Agent certification.
• Employee discounts.

Requirements: Must be at least 18 years old and reside in the U.S., Mexico, or Australia. Laptop or smartphone and Wi-Fi are required.

Additional benefits include ongoing training, flexible schedule, certifications, and remote work options.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service

Industries

• Hospitality