Remote Travel Services Coordinator

Getaway Travel Agency; San Diego (CA); Remote; USD 40,000 - 60,000; Full time

Job summary

A leading travel services provider is seeking a Remote Travel Services Coordinator to guide clients in their travel journey. This role involves personalized support, managing arrangements, and resolving challenges while offering flexible hours and travel perks. Ideal candidates will have strong communication skills and a passion for travel. Join us to create unforgettable experiences from anywhere.

Benefits

Work from anywhere

Flexible hours

Travel perks and discounts

Continuous training and team support

Qualifications

• Strong written and verbal communication skills are essential.
• Attention to detail and organizational skills are crucial.
• A proactive attitude is necessary for client interactions.

Responsibilities

• Engage with clients across email, phone, and messaging channels.
• Assist with booking updates, cancellations, and requests.
• Provide accurate information about destinations and requirements.
• Confirm travel plans and collect feedback post-trip.
• Address client concerns efficiently and empathetically.

Skills

Strong written and verbal communication skills

High attention to detail

Excellent organizational skills

Proactive attitude

Comfortable with technology

Passion for travel

Job description

About the Role

As a Remote Travel Services Coordinator , you’ll play a key role in guiding travelers through every step of their journey—from the excitement of planning to their return home with lasting memories. Your mission is to create smooth, stress-free experiences by providing personalized support, handling travel arrangements, answering questions, and resolving challenges with care and professionalism.

Key Responsibilities

• Engage with clients across email, phone, and messaging channels in a prompt and professional manner.
• Assist with booking updates, cancellations, and special requests.
• Provide accurate information about destinations, travel requirements, and agency processes.
• Confirm travel plans with clients and collect feedback post-trip to enhance their experience.
• Address concerns empathetically and efficiently to ensure complete satisfaction.

Benefits

• Work from anywhere with flexible hours that adapt to your lifestyle.
• Enjoy travel perks and insider-only discounts.
• Grow professionally with continuous training and dedicated team support.
• Join a community of travel enthusiasts committed to creating unforgettable journeys.

What We’re Looking For

• Strong written and verbal communication skills.
• High attention to detail, excellent organizational skills, and a proactive attitude.
• Comfortable with technology and quick to learn new booking tools and systems.
• A true passion for travel and helping others design their dream getaways.