Remote Travel Services Coordinator

Getaway Travel Agency; Kansas City (MO); Remote; USD 40,000 - 55,000; Full time

Job summary

A travel services company is seeking a Remote Travel Services Coordinator to guide clients through their travel experiences. Responsibilities include assisting with bookings, providing destination information, and ensuring client satisfaction. Strong communication skills and a passion for travel are essential. This role offers the flexibility to work from anywhere and includes various travel perks.

Benefits

Flexible hours

Travel perks and discounts

Professional growth opportunities

Qualifications

• Must have strong communication skills to engage with clients.
• High attention to detail for handling travel arrangements.
• Passion for travel and helping others design trips.

Responsibilities

• Guide travelers from planning through to their return home.
• Provide personalized support and handle travel arrangements.
• Engage with clients professionally via email, phone, and messaging.
• Confirm travel plans and collect feedback to enhance experiences.
• Address client concerns efficiently and empathetically.

Skills

Strong written and verbal communication skills

Attention to detail

Organizational skills

Proactive attitude

Comfortable with technology

Job description

About the Role

As a Remote Travel Services Coordinator, you’ll play a key role in guiding travelers through every step of their journey—from the excitement of planning to their return home with lasting memories. Your mission is to create smooth, stress-free experiences by providing personalized support, handling travel arrangements, answering questions, and resolving challenges with care and professionalism.

Key Responsibilities

• Engage with clients across email, phone, and messaging channels in a prompt and professional manner.
• Assist with booking updates, cancellations, and special requests.
• Provide accurate information about destinations, travel requirements, and agency processes.
• Confirm travel plans with clients and collect feedback post-trip to enhance their experience.
• Address concerns empathetically and efficiently to ensure complete satisfaction.

Benefits

• Work from anywhere with flexible hours that adapt to your lifestyle.
• Enjoy travel perks and insider-only discounts.
• Grow professionally with continuous training and dedicated team support.
• Join a community of travel enthusiasts committed to creating unforgettable journeys.

What We’re Looking For

• Strong written and verbal communication skills.
• High attention to detail, excellent organizational skills, and a proactive attitude.
• Comfortable with technology and quick to learn new booking tools and systems.
• A true passion for travel and helping others design their dream getaways.