Remote Travel Reservations Specialist

Aspiretalentagency; Boston (MA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Flexible remote work

Training and support

Access to booking resources

Professional development

Job summary

Aspiretalentagency seeks a Reservations Specialist for a fully remote position. You will help clients research, coordinate, and manage travel reservations, communicating via phone, email, and online platforms. The role emphasizes independence, reliability, and strong customer service in a flexible, online setting.

The ideal candidate is detail-oriented, enjoys helping people, and can manage multiple requests while staying organized. Training and ongoing support are provided.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented and organized.
• Customer-focused and service-oriented.
• Able to research and compare multiple options.
• Capable of handling multiple requests and priorities.
• Basic computer and internet proficiency.
• Comfortable communicating via phone, email, and online platforms.
• Ability to work independently in a remote environment.
• Reliable internet access.
• Previous experience in customer service, hospitality, reservations, or related field is helpful.

Responsibilities

• Assist clients with reservation inquiries and booking requests.
• Research accommodations, cruises, transportation, activities, and other travel options.
• Provide clients with accurate information regarding availability, pricing, policies, and reservation details.
• Coordinate booking details with travel suppliers and service providers.
• Respond to client questions via phone, email, and online communication.
• Maintain organized and accurate reservation records.
• Assist with reservation changes, updates, and special requests.
• Follow up with clients before and after bookings as needed.
• Provide professional and responsive customer service throughout the reservation process.
• Participate in ongoing training and stay informed about booking resources and supplier options.

Skills

Strong communication

Attention to detail

Customer service

Research options

Multitasking

Basic computer skills

Phone/email chat

Independent work

Reliable internet

Hospitality experience helpful

Job description

Aspiretalentagency seeks a Reservations Specialist for a fully remote position. You will help clients research, coordinate, and manage travel reservations, communicating via phone, email, and online platforms. The role emphasizes independence, reliability, and strong customer service in a flexible, online setting.

The ideal candidate is detail-oriented, enjoys helping people, and can manage multiple requests while staying organized. Training and ongoing support are provided.