Remote Travel Planner | Personalize Dream Getaways

Medium; Los Angeles (CA); Remote; USD 40,000 - 70,000; Full time

Benefits offered by this job

Remote work

Training provided

Mentorship

Travel discounts

Growth opportunities

Job summary

Medium is seeking enthusiastic Customer Service Travel Representatives to join our fully remote team. You’ll assist clients in planning and booking travel arrangements, create customized itineraries, and deliver outstanding service with timely follow-up.

The role offers full training, access to industry tools, a supportive team culture, and growth opportunities. A reliable internet connection and comfort with online research are essential.

Qualifications

• Strong interest in travel and delivering exceptional customer service.
• Excellent communication, interpersonal, and problem-solving skills.
• Self-motivated, organized, and capable of working independently.
• Comfortable with using online tools and technology for research and booking.
• Reliable internet connection and basic computer proficiency.

Responsibilities

• Engage with clients to understand their travel needs, preferences, and budgets.
• Research travel options, including accommodations, cruises, tours, and packages.
• Prepare and present customized travel proposals and itineraries.
• Manage travel reservations and ensure accuracy of booking details.
• Provide timely, professional communication and follow-up with clients.
• Stay current on travel trends, destinations, and preferred supplier offerings.
• Participate in virtual team meetings and training sessions.

Skills

Communication

Interpersonal

Problem-solving

Self-motivation

Organization

Independence

Tech-savviness

Job description

Medium is seeking enthusiastic Customer Service Travel Representatives to join our fully remote team. You’ll assist clients in planning and booking travel arrangements, create customized itineraries, and deliver outstanding service with timely follow-up.

The role offers full training, access to industry tools, a supportive team culture, and growth opportunities. A reliable internet connection and comfort with online research are essential.