Remote Travel Planner & Concierge

Ojalatravel; Wichita (KS); Remote; USD 35,000 - 70,000; Full time

Benefits offered by this job

Industry tools access

Competitive commissions

Incentives and travel perks

Mentorship and growth opportunities

Work from home

Training and certifications

Internationally recognized credentials

Job summary

Ojalatravel is seeking a Customer Service Specialist for Travel Bookings to work remotely. You will plan and book hotels, vacations, cruises, and resort stays, designing personalized itineraries and advising clients on travel options from your home.

Ideal candidates have strong communication skills, attention to detail, and the ability to work independently. Training on booking platforms will be provided, and experience in travel or sales is a plus.

Qualifications

• Excellent communication and customer service.
• Strong attention to detail and organizational skills.
• Self-motivated to work independently in a remote setting.
• Familiar with digital tools and booking platforms (training provided).
• Previous experience in sales, hospitality, or travel is a plus, but not required.
• Desire to professionalize, obtain certifications, and participate in ongoing training.
• Must be 18 years of age or older.

Responsibilities

• Stay up to date on industry trends, promotions, and supplier policies.
• Design personalized itineraries: create unique travel packages tailored to each client.
• Advise on travel options: explain flight, accommodation, and transportation alternatives clearly and professionally.
• Ensure safety and comfort: provide recommendations on visas, immunizations, and security measures.
• Record details and maintain confidentiality: keep every client’s information treated with utmost care.

Skills

Strong communication

Attention to detail

Organizational skills

Independent remote work

Booking tools familiarity

Sales/travel experience a plus

Tools

Booking platforms

CRM tools

Job description

Ojalatravel is seeking a Customer Service Specialist for Travel Bookings to work remotely. You will plan and book hotels, vacations, cruises, and resort stays, designing personalized itineraries and advising clients on travel options from your home.

Ideal candidates have strong communication skills, attention to detail, and the ability to work independently. Training on booking platforms will be provided, and experience in travel or sales is a plus.