Remote Travel Planner & Booking Specialist

Ojalatravel; Beachwood (OH); Remote; USD 40,000 - 52,000; Full time

Benefits offered by this job

Work from home

Travel perks

Training opportunities

Job summary

Ojalatravel is seeking a Customer Service Specialist for Travel Bookings who will work remotely to assist clients in planning and booking hotels, vacations, cruises, and all-inclusive getaways from home.

You will design itineraries, explain options clearly, and ensure client confidentiality while using travel platforms. Training will be provided; prior travel industry experience is a plus.

Qualifications

• Excellent communication and customer service abilities.
• Detail-oriented with strong organizational skills.
• Ability to work independently in a remote setting.
• Comfort with using digital tools and booking platforms.
• Sales, hospitality, or travel experience is a plus.
• Must be 18 years or older.

Responsibilities

• Stay updated on industry trends and supplier policies.
• Design personalized itineraries and travel packages.
• Advise on travel options with clear explanations.
• Provide visa, immunization, and security recommendations.
• Record client details with confidentiality.

Skills

Communication skills

Attention to detail

Independence

Organization

Remote work readiness

Sales/travel experience (plus)

Tools

Booking platforms

Job description

Ojalatravel is seeking a Customer Service Specialist for Travel Bookings who will work remotely to assist clients in planning and booking hotels, vacations, cruises, and all-inclusive getaways from home.

You will design itineraries, explain options clearly, and ensure client confidentiality while using travel platforms. Training will be provided; prior travel industry experience is a plus.