Remote Travel Planner & Concierge

Remotetravelcareers; Portland (OR); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading remote travel services company is seeking a remote Trip Assistant to help clients plan and manage their travel effectively. Key responsibilities include assisting with bookings, providing customer support through various channels, and ensuring all travel arrangements are accurate and efficient. Strong communication skills and organization are essential, with a preference for prior customer service experience. This position can be full-time or part-time, offering flexibility in a supportive remote environment.

Qualifications

• Strong communication and customer service skills are essential.
• Must be comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient demeanor with customers.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Strong communication skills

Customer service skills

Organization

Attention to detail

Comfortable using computers

Job description

A leading remote travel services company is seeking a remote Trip Assistant to help clients plan and manage their travel effectively. Key responsibilities include assisting with bookings, providing customer support through various channels, and ensuring all travel arrangements are accurate and efficient. Strong communication skills and organization are essential, with a preference for prior customer service experience. This position can be full-time or part-time, offering flexibility in a supportive remote environment.