Remote Travel Planner & Concierge

Next Stops travel; Lancaster (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

True Adventure Travel is seeking a Travel Customer Representative to assist clients in planning and booking dream vacations. You will communicate with clients by phone, email, and online platforms to understand their travel preferences and needs, and collaborate with our sales and marketing teams to ensure a seamless experience from start to finish.

You will create personalized itineraries, book flights, accommodations, transportation, and activities within budget, and provide exceptional

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to work independently and remotely while maintaining productivity and attention to detail.
• Passion for travel and helping others create unforgettable experiences.
• Flexible schedule and ability to work remotely.
• Discounted travel packages and industry perks are available.
• Supportive and collaborative team environment.

Responsibilities

• Communicate with clients via phone, email, and online platforms to understand their travel preferences and needs.
• Utilize knowledge of popular destinations, travel trends, and resources to create personalized travel itineraries for clients.
• Book flights, accommodations, transportation, and activities for clients according to their budget and preferences.
• Provide exceptional customer service by promptly addressing inquiries and concerns during planning and on vacation.
• Collaborate with sales and marketing teams to promote and sell travel packages and services.
• Stay up-to-date with industry trends and new destinations to continuously improve offerings.

Skills

Communication

Interpersonal skills

Organizational skills

Time management

Remote work capability

Attention to detail

Customer focus

Sales mindset

Professional development

Team player

Job description

True Adventure Travel is seeking a Travel Customer Representative to assist clients in planning and booking dream vacations. You will communicate with clients by phone, email, and online platforms to understand their travel preferences and needs, and collaborate with our sales and marketing teams to ensure a seamless experience from start to finish.

You will create personalized itineraries, book flights, accommodations, transportation, and activities within budget, and provide exceptional