Remote Travel Planner & Concierge

Hopesglobalgetaways; Joliet (IL); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible scheduling options

Access to travel-related incentives

Personal booking website provided

Professional protection coverage included

Ongoing virtual training sessions

Travel certification pathway available

Job summary

A remote travel service company is seeking a Remote Guest Services Advisor. In this role, you will assist clients in planning leisure travel both domestically and internationally, helping with reservations and offering personalized experiences. Ideal candidates enjoy customer interaction and possess strong communication skills. This position offers flexible scheduling, ongoing training, and access to travel-related incentives, making it a great fit for those passionate about the travel industry.

Responsibilities

• Assist clients with planning leisure travel within the U.S. and internationally.
• Help coordinate cruises, resort stays, tours, and vacation packages.
• Prepare confirmations, trip details, and related booking documentation.
• Support clients before and after reservations are finalized.
• Recommend optional experiences that enhance overall trips.
• Build strong relationships that encourage repeat and referral business.
• Use approved booking platforms to review travel options.
• Stay informed on destination updates and supplier offerings.

Skills

Clear written and verbal communication abilities

Comfort working with multiple browser tabs and online systems

Customer service or hospitality-related experience

Confidence assisting clients with decisions

Interest in vacation planning

Sales awareness or relationship-building experience

Personal travel exposure

Additional language skills

Education

Education in hospitality, tourism, business, or related areas

Job description

A remote travel service company is seeking a Remote Guest Services Advisor. In this role, you will assist clients in planning leisure travel both domestically and internationally, helping with reservations and offering personalized experiences. Ideal candidates enjoy customer interaction and possess strong communication skills. This position offers flexible scheduling, ongoing training, and access to travel-related incentives, making it a great fit for those passionate about the travel industry.