Remote Travel Planner & Concierge

LAS Elite Travel; Detroit (MI); Ibrido; USD 38.000 - 64.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work

Onboarding training

System access

Learning support

Descrizione del lavoro

LAS Elite Travel is seeking organized, customer-focused Remote Travel Planners to support clients from home. You will research destinations, coordinate reservations, and provide responsive service throughout the planning process.

Work is conducted remotely using online tools and systems. The role emphasizes accuracy, proactive communication, and adherence to company standards, with onboarding and ongoing training provided to ensure success.

Competenze

• Excellent communication and customer service skills.
• Strong organizational skills with attention to detail.
• Ability to work independently in a remote environment.
• Comfortable using computers, web-based applications, and email.
• Reliable internet connection and appropriate home workspace.
• Must be at least 18 years of age and legally authorized to work in your country of residence.
• Previous experience in travel, hospitality, customer service, or administrative support is beneficial but not required.

Mansioni

• Assist clients with researching destinations, accommodations, cruises, vacation packages, and travel experiences.
• Coordinate travel reservations and confirm booking details with travel suppliers.
• Respond to client questions by phone, email, and online communication platforms.
• Provide general travel information and destination recommendations based on client preferences.
• Maintain organized and accurate travel records and documentation.
• Review reservation information for accuracy before final confirmation.
• Follow company policies, procedures, and service standards.

Conoscenze

Excellent communication

Customer service

Organizational skills

Independent remote work

Tech proficient

Strumenti

Travel booking systems

Descrizione del lavoro

LAS Elite Travel is seeking organized, customer-focused Remote Travel Planners to support clients from home. You will research destinations, coordinate reservations, and provide responsive service throughout the planning process.

Work is conducted remotely using online tools and systems. The role emphasizes accuracy, proactive communication, and adherence to company standards, with onboarding and ongoing training provided to ensure success.