Remote Travel Planner & Concierge

Adventuresbyamerica; Chicago (IL); Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Remote work environment

Structured onboarding and ongoing培训

Access to industry tools and supplier

Opportunities to grow within the org

Job summary

Adventures by America is seeking organized, customer-focused individuals to join our team as Remote Travel Advisors. In this role, you will assist clients with researching options, coordinating reservations, and ensuring booking details are accurate while working remotely.

You will communicate with travel suppliers to confirm availability, pricing, and reservations, and provide destination information tailored to client preferences. Maintain organized client records and documentation.

Qualifications

• Strong communication and customer service skills.
• Detail-oriented with good organizational ability.
• Comfortable working independently in a remote setting.
• Basic computer proficiency and reliable internet access.
• Must be at least 18 years of age and authorized to work in your location.
• Prior travel industry experience is helpful but not required; training is provided.

Responsibilities

• Assist clients with planning and reserving travel such as accommodations, cruises, tours, and packaged vacations
• Provide general destination information and travel recommendations based on client preferences
• Communicate with travel suppliers to confirm availability, pricing, and reservation details
• Respond to inquiries through phone, email, and online communication platforms
• Maintain organized client records and documentation
• Follow company procedures for quoting, booking, and service

Skills

Communication skills

Detail orientation

Independent remote work

Basic computer skills

18+ years / work authorization

Job description

Adventures by America is seeking organized, customer-focused individuals to join our team as Remote Travel Advisors. In this role, you will assist clients with researching options, coordinating reservations, and ensuring booking details are accurate while working remotely.

You will communicate with travel suppliers to confirm availability, pricing, and reservations, and provide destination information tailored to client preferences. Maintain organized client records and documentation.