Remote Travel Guide & Concierge - Plan & Book Trips

Remotetravelcareers; San Francisco (CA); Remote; USD 40,000 - 60,000; Full time

Job summary

A leading travel services company is seeking a remote Online Travel Guide to assist customers with trip planning and travel inquiries. This role involves helping clients book flights, hotels, and transportation, ensuring a smooth experience through phone, email, or chat support. Candidates should have strong communication and customer service skills, with an organized approach. Previous experience in customer service is a plus. This position offers flexibility to work full-time or part-time.

Qualifications

• Strong communication and customer service skills are essential.
• Familiarity with online booking systems and technology is necessary.
• Ability to stay organized and manage multiple tasks effectively.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Strong communication skills

Customer service skills

Detail-oriented

Organizational skills

Job description

A leading travel services company is seeking a remote Online Travel Guide to assist customers with trip planning and travel inquiries. This role involves helping clients book flights, hotels, and transportation, ensuring a smooth experience through phone, email, or chat support. Candidates should have strong communication and customer service skills, with an organized approach. Previous experience in customer service is a plus. This position offers flexibility to work full-time or part-time.