Remote Travel Guide & Concierge - Plan & Book Trips

Remotetravelcareers; Atlanta (GA); Remote; USD 32,000 - 52,000; Full time

Job summary

A remote travel assistance company is seeking a remote Online Travel Guide to assist customers with trip planning and travel questions. You will help clients book flights, hotels, and transportation while providing excellent support through various online channels. The ideal candidate should be friendly, organized, and detail-oriented, with strong customer service skills. Previous experience in customer service is a plus. This role offers both full-time and part-time remote options.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Strong communication and customer service skills

Comfortable using computers and online booking systems

Ability to stay organized and pay attention to detail

Friendly, helpful, and patient with customers

Job description

A remote travel assistance company is seeking a remote Online Travel Guide to assist customers with trip planning and travel questions. You will help clients book flights, hotels, and transportation while providing excellent support through various online channels. The ideal candidate should be friendly, organized, and detail-oriented, with strong customer service skills. Previous experience in customer service is a plus. This role offers both full-time and part-time remote options.