Remote Travel Guest Services Pro | Flexible Hours & Growth

Elevationtravelpartners; Lansing (MI); Remote; USD 21,000 - 28,000; Full time

Benefits offered by this job

Remote role

Flexible hours

Structured training resources

Collaborative team atmosphere

Growth opportunities

Job summary

Elevationtravelpartners is seeking a Remote Guest Services Representative – Travel to assist travelers throughout their journey and ensure a positive client experience. This role emphasizes attentive service, answering travel questions, and seamless communication across channels.

Ideal candidates possess a strong customer-service mindset, excellent written and verbal communication, and the ability to work independently in a remote setting while adapting to digital booking platforms.

Qualifications

• Strong customer-service mindset and problem-solving skills.
• Clear written and verbal communication across channels.
• Ability to work independently in a remote setting and manage time effectively.

Responsibilities

• Respond to traveler inquiries and provide assistance across communication channels.
• Support booking updates and special travel requests.
• Share clear details about travel policies and trip preparation.
• Monitor upcoming trips and confirm arrangements with clients.
• Maintain professional and courteous communication at all times.

Skills

Customer service

Communication

Independent worker

Tools

CRM tools

Booking platforms

Job description

Elevationtravelpartners is seeking a Remote Guest Services Representative – Travel to assist travelers throughout their journey and ensure a positive client experience. This role emphasizes attentive service, answering travel questions, and seamless communication across channels.

Ideal candidates possess a strong customer-service mindset, excellent written and verbal communication, and the ability to work independently in a remote setting while adapting to digital booking platforms.