Remote Travel Experience Specialist

Traveling with Tasha; San Francisco (CA); Remote; USD 27,552,000 - 49,594,000; Full time

Benefits offered by this job

Training & mentorship

Remote work

Performance-based earnings

Job summary

Traveling with Tasha is seeking a Remote Customer Experience Specialist to assist clients with planning travel, reservations, and ongoing support. This role emphasizes problem-solving, clear communication, and building relationships in a flexible, remote setting.

As the main point of contact, you will handle inquiries via email, phone, and messaging, coordinate arrangements with suppliers, and provide timely itinerary updates.

Qualifications

• Strong communication and interpersonal skills.
• Ability to stay organized and manage multiple requests.
• Comfortable working independently in a remote environment.
• Attention to detail and problem-solving mindset.

Responsibilities

• Serve as main point of contact for client communication via email, phone, and messaging.
• Assist clients with planning and organizing travel arrangements including accommodations and packages.
• Respond to inquiries with accurate, timely information.
• Support clients with reservation coordination, confirmations, and itinerary updates.
• Research destinations and travel options to match client preferences.
• Maintain organized records of client details and bookings.
• Provide pre-travel guidance and follow-up support.
• Collaborate with suppliers to ensure quality service.

Skills

Communication skills

Organizational skills

Remote work

Problem-solving

Attention to detail

Customer service background

Tools

Basic computer skills

Job description

Traveling with Tasha is seeking a Remote Customer Experience Specialist to assist clients with planning travel, reservations, and ongoing support. This role emphasizes problem-solving, clear communication, and building relationships in a flexible, remote setting.

As the main point of contact, you will handle inquiries via email, phone, and messaging, coordinate arrangements with suppliers, and provide timely itinerary updates.