Remote Travel Experience Designer

Pinell Studios; New York (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Fully remote

Training

Travel supplier network

Career growth

Job summary

Pinell Studios in New York, NY is seeking a Travel Agent Planner to craft memorable itineraries for clients, from weekend getaways to dream vacations. This fully remote role focuses on service, accuracy and creative travel design.

You will consult with clients, research destinations, design customized itineraries, and coordinate bookings while staying current with travel advisories and supplier policies. Training and growth opportunities are included.

Qualifications

• Strong communication skills (written and verbal).
• Excellent organization, research ability and attention to detail.
• Proven problem-solving skills and a client-focused approach.
• Comfortable working independently in a remote environment and managing time effectively.
• Previous experience in travel, hospitality, or customer service is an advantage but not required.
• Familiarity with online travel booking tools/platforms is a plus.
• Proficiency in English (spoken and written) is required.

Responsibilities

• Consult with clients to capture travel preferences, needs and budgets; manage multiple client requests with professionalism and empathy.
• Research destinations, accommodations, transport options, activities and local requirements to create safe, practical recommendations.
• Design and present clear, customized itineraries that meet client objectives.
• Coordinate and confirm bookings for flights, hotels, cruises, tours and car rentals; maintain accurate booking records.
• Provide timely, proactive support before, during and after travel including problem resolution and itinerary adjustments as needed.
• Monitor industry updates, travel advisories and supplier policies to ensure compliant and current guidance.

Skills

Strong communication

Excellent organization

Problem solving

Independent remote work

English proficiency

Customer service

Job description

Pinell Studios in New York, NY is seeking a Travel Agent Planner to craft memorable itineraries for clients, from weekend getaways to dream vacations. This fully remote role focuses on service, accuracy and creative travel design.

You will consult with clients, research destinations, design customized itineraries, and coordinate bookings while staying current with travel advisories and supplier policies. Training and growth opportunities are included.