Remote Travel Experience Coordinator

Effortless travel solutions ETS; Lexington (KY); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Fully remote work environment

Flexible scheduling

Opportunities for professional development

Job summary

A travel support company based in Kentucky is looking for a Client Experience Coordinator. In this remote role, you will be the primary contact for clients, offering professional support throughout their travel planning. Key responsibilities include communication, problem resolution, and maintaining client satisfaction. The ideal candidate should possess strong communication skills and prior customer service experience. Perks include flexible scheduling and opportunities for professional development. Compensation details will be discussed during the interview.

Qualifications

• Previous experience in customer service or client support roles.
• Hospitality or travel-related experience preferred.
• Ability to work independently and manage time effectively.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Provide personalized assistance during planning.
• Ensure accuracy in travel-related information.
• Maintain follow-up with clients for satisfaction.
• Identify and resolve client issues efficiently.

Skills

Excellent communication and interpersonal skills

Previous experience in customer service or client support roles

Strong attention to detail

Organizational skills

Comfortable using technology

Job description

A travel support company based in Kentucky is looking for a Client Experience Coordinator. In this remote role, you will be the primary contact for clients, offering professional support throughout their travel planning. Key responsibilities include communication, problem resolution, and maintaining client satisfaction. The ideal candidate should possess strong communication skills and prior customer service experience. Perks include flexible scheduling and opportunities for professional development. Compensation details will be discussed during the interview.