Remote Travel Experience Coordinator

Nova Travels; Evansville (IN); Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

Remote work

Flexible hours

Training resources

Travel perks

Job summary

Nova Travels is seeking a Remote Travel Experience Coordinator to assist clients with travel preparation and trip coordination. This role focuses on keeping travelers organized, informed, and supported before their journeys begin.

You will communicate with clients, review itineraries, and provide destination guidance. This is a fully remote role with flexible hours, training resources, and opportunities to grow within the travel industry.

Qualifications

• Excellent written and verbal communication skills.
• Comfortable using email, phone and online platforms.
• Detail-oriented and organized.
• Experienced in remote customer support is a plus.

Responsibilities

• Communicate with clients via email, phone, and online platforms.
• Review travel details and confirm itinerary information.
• Provide accurate destination and travel guidance information.
• Assist travelers in preparing for trips by confirming key details.
• Address client concerns and coordinate timely solutions.

Skills

Customer service

Clear communication

Organizational skills

Problem solving

Job description

About the job Remote Travel Experience Coordinator

We are looking for a Remote Travel Experience Coordinator to assist clients with travel preparation and trip coordination. This role focuses on helping travelers stay organized, informed, and supported before their journeys begin.

Key Responsibilities

• Communicate with clients through email, phone, and online platforms
• Assist with reviewing travel details and confirming itinerary information
• Provide accurate information about destinations and travel guidelines
• Help travelers prepare for upcoming trips by confirming important details
• Address client concerns and coordinate solutions when needed

Ideal Candidate

• Clear and professional communication skills
• Organized and detail-oriented
• Customer service experience preferred but not required
• Comfortable working in a remote environment using digital tools
• Interest in travel and customer support
• Fully remote role with flexible hours
• Training resources and team support
• Opportunities to grow within the travel industry
• Access to travel perks and industry benefits