Remote Travel Experience Coordinator

Effortless travel solutions ETS; City of Yonkers (NY); Remote; USD 40,000 - 70,000; Full time

Benefits offered by this job

Fully remote work environment

Flexible scheduling

Access to training and industry tools

Opportunities for professional development

Travel-related perks and benefits

Job summary

A travel services company seeks a Client Experience Coordinator to provide professional support throughout the travel planning process. You will respond to inquiries, assist clients, and ensure accurate information is shared. Ideal candidates possess excellent communication skills and previous customer service experience. This remote role offers flexible hours and opportunities for professional development. Training is provided, and prior travel industry experience is not required.

Qualifications

• Ability to work independently and manage time effectively.
• Reliable internet connection.
• Hospitality or travel-related experience preferred.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Provide personalized assistance and address client concerns.
• Ensure all travel-related information is current and accurate.
• Maintain regular follow-up with clients for satisfaction.
• Identify and resolve client issues efficiently.

Skills

Excellent communication and interpersonal skills

Previous experience in customer service or client support roles

Attention to detail and organizational skills

Comfortable using technology and online systems

Job description

A travel services company seeks a Client Experience Coordinator to provide professional support throughout the travel planning process. You will respond to inquiries, assist clients, and ensure accurate information is shared. Ideal candidates possess excellent communication skills and previous customer service experience. This remote role offers flexible hours and opportunities for professional development. Training is provided, and prior travel industry experience is not required.