Remote Travel Experience Coordinator

Nova Travels; Buffalo (NY); Remote; USD 42,000 - 52,000; Full time

Benefits offered by this job

Travel perks

Remote work

Training and career growth

Job summary

Nova Travels is seeking a Remote Travel Experience Coordinator to assist clients with travel preparation and trip coordination. You will help travelers stay organized and informed before journeys begin, communicating via email, phone, and online platforms.

Ideal candidates are clear communicators, organized, and comfortable using digital tools in a fully remote role with flexible hours. Training and team support are provided, with opportunities to grow within the travel industry and enjoy travel

Qualifications

• Proven ability to communicate clearly via email, phone, and chat.
• Must be organized and detail-oriented.
• Experience in customer service is preferred but not required.

Responsibilities

• Communicate with clients through email, phone, and online platforms
• Assist with reviewing travel details and confirming itinerary information
• Provide accurate information about destinations and travel guidelines
• Help travelers prepare for upcoming trips by confirming important details
• Address client concerns and coordinate solutions when needed

Skills

Clear communication

Detail oriented

Customer service experience

Remote work

Travel interest

Job description

About the job Remote Travel Experience Coordinator

We are looking for a Remote Travel Experience Coordinator to assist clients with travel preparation and trip coordination. This role focuses on helping travelers stay organized, informed, and supported before their journeys begin.

Key Responsibilities

• Communicate with clients through email, phone, and online platforms
• Assist with reviewing travel details and confirming itinerary information
• Provide accurate information about destinations and travel guidelines
• Help travelers prepare for upcoming trips by confirming important details
• Address client concerns and coordinate solutions when needed

Ideal Candidate

• Clear and professional communication skills
• Organized and detail-oriented
• Customer service experience preferred but not required
• Comfortable working in a remote environment using digital tools
• Interest in travel and customer support
• Fully remote role with flexible hours
• Training resources and team support
• Opportunities to grow within the travel industry
• Access to travel perks and industry benefits