Remote Travel Experience Coordinator

Nova Travels; Boston (MA); Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Travel perks

Industry benefits

Job summary

Nova Travels is seeking a Remote Travel Experience Coordinator to assist clients with travel preparation and trip coordination. This role focuses on helping travelers stay organized, informed, and supported before their journeys begin.

You will communicate with clients across email, phone, and online platforms, review travel details, and confirm itinerary information while providing destination guidance. This is a fully remote role with flexible hours, training resources, team support, and

Qualifications

• Clear and professional communication skills.
• Organized and detail-oriented.
• Customer service experience preferred but not required.
• Comfortable working remotely with digital tools.
• Interest in travel and customer support.
• Fully remote role with flexible hours.
• Training resources and team support.
• Opportunities to grow within travel industry.
• Access to travel perks and industry benefits.

Responsibilities

• Communicate with clients via email, phone, and online platforms.
• Review travel details and confirm itinerary information.
• Provide accurate destination information and travel guidelines.
• Help travelers prepare for upcoming trips by confirming important details.
• Address client concerns and coordinate solutions as needed.

Skills

Communication

Organization

Customer service

Remote work

Job description

About the job Remote Travel Experience Coordinator

We are looking for a Remote Travel Experience Coordinator to assist clients with travel preparation and trip coordination. This role focuses on helping travelers stay organized, informed, and supported before their journeys begin.

Key Responsibilities

• Communicate with clients through email, phone, and online platforms
• Assist with reviewing travel details and confirming itinerary information
• Provide accurate information about destinations and travel guidelines
• Help travelers prepare for upcoming trips by confirming important details
• Address client concerns and coordinate solutions when needed

Ideal Candidate

• Clear and professional communication skills
• Organized and detail-oriented
• Customer service experience preferred but not required
• Comfortable working in a remote environment using digital tools
• Interest in travel and customer support
• Fully remote role with flexible hours
• Training resources and team support
• Opportunities to grow within the travel industry
• Access to travel perks and industry benefits