Remote Travel Concierge & Support Specialist

Remotetravelcareers; Boston (MA); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Training and continuous support

Opportunities for advancement

Access to travel-related perks and industry discounts

Supportive virtual team culture

Job summary

Remotetravelcareers is seeking a Virtual Travel Support professional to assist clients in a fully remote, work-from-home environment. Responsibilities include managing travel-related requests, providing guidance, and ensuring a positive client experience. Ideal candidates should have strong communication skills, experience in customer service or hospitality, and be detail-oriented. The position offers training, continuous support, and access to travel-related perks.

Qualifications

• Previous experience in customer service, travel, hospitality, or virtual support roles preferred.
• Comfortable working independently in a remote, virtual environment.
• Willing and able to learn booking systems and digital tools.

Responsibilities

• Provide virtual support to clients via email, phone, and messaging platforms.
• Assist with travel bookings, itinerary updates, cancellations, and special requests.
• Track upcoming travel and proactively communicate with clients.

Skills

Strong written and verbal communication skills

Customer service experience

Organizational skills

Detail-oriented

Job description

Remotetravelcareers is seeking a Virtual Travel Support professional to assist clients in a fully remote, work-from-home environment. Responsibilities include managing travel-related requests, providing guidance, and ensuring a positive client experience. Ideal candidates should have strong communication skills, experience in customer service or hospitality, and be detail-oriented. The position offers training, continuous support, and access to travel-related perks.