Remote Travel Concierge & Real-Time Support

Sunkissedandmoonlitravel; Charleston (WV); Remote; USD 35.000 - 55.000; Vollzeit

Benefits dieser Stelle

Remote work

Flexible scheduling

Ongoing training and mentorship

Travel perks and exclusive discounts

Zusammenfassung

Sunkissedandmoonlitravel is seeking a Work From Home Travel Support Specialist to guide clients through every stage of their travel journey, from planning and booking to pre-departure prep and real-time updates while on the road. This fully remote role includes training and mentorship from day one, with prioritize on delivering a smooth client experience.

You'll handle reservations, policy explanations, and proactive communications to ensure travelers stay informed and confident throughout their

Qualifikationen

• Strong written and verbal communication abilities.
• Background in customer service, travel industry experience is a plus.
• Detail-oriented and highly organized.
• Able to work independently in a remote setting.
• Quick to adapt to booking platforms and digital tools.

Aufgaben

• Assist clients remotely through phone, email, and online messaging.
• Manage reservations, booking updates, cancellations, and special requests.
• Share clear and detailed information regarding destinations and travel policies.
• Monitor upcoming departures and proactively contact clients when necessary.
• Professionally resolve inquiries and concerns to maintain high customer satisfaction.

Kenntnisse

Communication skills

Customer service

Travel industry experience

Independent in remote work

Adaptability to digital tools

Jobbeschreibung

Sunkissedandmoonlitravel is seeking a Work From Home Travel Support Specialist to guide clients through every stage of their travel journey, from planning and booking to pre-departure prep and real-time updates while on the road. This fully remote role includes training and mentorship from day one, with prioritize on delivering a smooth client experience.

You'll handle reservations, policy explanations, and proactive communications to ensure travelers stay informed and confident throughout their